Airpods problems and solutions
Find your headphones if you lose them
This may not be a real problem but given the size and wireless nature of AirPods, this is a fairly common complaint. Fortunately, it is easily fixed using Find My iPhone. Launch the Find My iPhone app on your device or head over to the iCloud website. email and sign in with your Apple ID, and select the Find My iPhone tab.
From there select your AirPods and you will see a map showing where they are or their last location before they were turned off If you see a green dot next to the AirPods icon it means they are on and you can play a sound to locate them quickly If they are turned off the map should give you a starting point on the least.
Conjugation
If you're having trouble with AirPods not connecting to your phone or tablet, you first need to put them back into the charging state. Wait about 10 seconds and then turn them back out and try to connect again. If that doesn't work, the next step is to try turning Bluetooth on and off on your phone or your tablet device, then repeat the above-mentioned process, if it does not work, you have to reset it and you will know how in the next lines keep reading.
Computer connection problems
This isn't much of a problem with recent Macs but sometimes maintaining a Bluetooth connection can be a problem with older devices, the first thing to try is the same as the first step when trying to connect to a phone. Put your AirPods back in for 10 seconds before putting them back in your ears. If that didn't work you will need to unpair them and pair them again which can be done by turning Bluetooth on and off.
But that could be a problem if you are using a Bluetooth mouse on your computer, in this case, head to the Bluetooth settings (select the Bluetooth icon in your status bar or look for setting under System Preferences Bluetooth) search for AirPods and unplug them then go through the same steps You used to pair your AirPods to your computer in the first place.
Disconnected
Dropped calls have been on the rise with AirPods since they first launched in 2017, but luckily this solution is often simple: try making calls with only one AirPod in your ear and not both. This works great for many users and you may not have to try either another thing.
If that doesn't work, there are some options that iPhone users can try. Next to the AirPods entry in the device list, you should see an I icon inside the circle. Click this and then select the microphone and set it to the left or right.
Sound quality
You can experience substandard audio quality Bluetooth connections can be affected by interference which can cause everything from stable audio to lowered audio quality to disconnection If this always happens in one place interference could be the problem If this happens in Your home might be able to track and move devices that are causing interference or use AirPods in a different area.
Fortunately, there is one solution that many users reported although it is not quite suitable, Wi-Fi can cause interference with AirPods especially during calls so you may want to try turning off wifi while making calls, of course, you will need to turn it back on when done If you are experiencing intermittent news or noise, you can also turn off automatic ear detection as detailed above.
Low volume with Android
If you're using your AirPods with an Android device, you may be experiencing a lower volume issue than on iOS devices. Many AirPods features use the W1 chip - and H1 on AirPods 2 and AirPods Pro - to interact with your iPhone or iPad, but Android devices don't get On this luxury and the volume control can be affected by this.
The crux of the problem is that when you are dealing with most Bluetooth audio devices there are two volume levels: the volume of the source device (phone, tablet, or computer) and the volume of the audio device, when using AirPods with an Android source device the volume of AirPods is not automatically controlled as is the case Fortunately on iOS there is an easy solution.
Click the volume either up or down and you will see the volume control appear on the screen, click the down arrow next to the volume control and you will see all the available volume sliders, one of these should be Bluetooth, now just turn this up or down as needed If you do not find the option, try the following.
On Samsung phones, it's a little different. Go to the Bluetooth connections settings, tap the three dots in the top right corner for more options and then turn on Media Volume Sync. You can now use the volume control on the device the same way you use it on an iOS device.
Low battery
Out of the box, AirPods should last about five hours providing up to three hours of talk time on AirPods 2 and AirPods Pro - even after two hours on the original AirPods, over time that will start to wear off, there's nothing you can do about it Unfortunately but if you are experiencing shorter than expected battery life there are a few things you can try.
First make sure to turn on Auto Ear Detection as this puts your AirPods into a low power mode which is off when you're not using them, if you have this and you're still experiencing a much shorter battery life we'll refer you one last time to the hard reset option below.
How to update your AirPods
Before resorting to resetting AirPods we recommend checking to see if there is a new software update, if there is a problem there is a good chance the fix you are looking for as Apple tends to use these upgrades as a way to distribute performance improvements and feature tweaks, unfortunately, there is no simple way to force AirPods or AirPods Pro on update.
We've found that plugging AirPods into a port and then pairing them to an iPad or iPhone forces them to start installing it after a short period. Want to check to see what specific firmware version your AirPods are running on? Follow these steps: Make sure the headphones are connected to your iOS device, open Settings, head to General, select About, tap AirPods and see the number next to Software Version.
If nothing happens, it could be that your AirPods are automatically upgraded to the latest software version in the background. You will need to proceed to reset your AirPods or visit your local Apple Store for some practical help.
How to reset your AirPods
As mentioned above, resetting your AirPods completely can solve many problems and the good news is that it won't take more than 1 minute of your time, here's how: Put your AirPods back into the charging state, hold the button on the back of the case for about 15 seconds until the orange LED indicator flashes.
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